At Pongolux, we prioritize the trust and satisfaction of our customers by guaranteeing the authenticity of every item we offer, backed by a full refund policy.

Understanding the value of genuine products, Pongolux employs a meticulous authentication process, leveraging our in-depth knowledge of brand specifics along with advanced technology. We proudly partner with Entrupy Technology for unparalleled accuracy in verifying every product. Every item we list on our website or offer in our store undergoes Entrupy verification to ensure its authenticity.

Before listing any product, each item is thoroughly inspected by our duo of expert authenticators, who specialize in particular brands. These experts are exceptionally skilled in identifying counterfeit products. From handbags to accessories, we meticulously review and inspect the authentication of every piece using Entrupy, ensuring its details align with the manufacturer’s benchmarks for stamping, stitching, hardware, authenticity stamps, date codes, serial numbers (when relevant), materials, and craftsmanship.

Pongolux stands firmly behind our authentication process and the legitimacy of every product sold. We use Entrupy verification for every product, and we provide a return policy for any item that does not meet our high standards of authenticity.